Other security features the world’s largest social network could implement include using Whatsapp (or Instagram), the other popular services owned by Meta, using browser fingerprinting or facial recognition.Īs it stands, I am still locked out of my Facebook account, which may or may not be a blessing in disguise. I still have access to my login and password and Facebook is sending me updates via email and on the login page (see below). In my case, I am not offered email, the option to upload documents to prove my identity or text/SMS to help me out of my ordeal? Why? I don’t know. Offer more ways for Facebook users to recover their accounts in case of technical issues that don’t rely on 2FA or a mobile app.
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Set up trusted contacts in the security and login settings and contact them when you’re locked out of your Facebook account.Alternatively you may want to use text SMS as well to send the six-digit passcode.It’s called redundancy and applies to critical data and processes. Use two authenticator apps rather than one.Why Meta thought running two instances of the social network is the norm is beyond me. Verification, which uses either SMS, an automated phone call, or an authenticator app to deliver a one - time password Use Facebook's Two-Step Verification. Instead, it suggested that I use the mobile Facebook app to generate a code ( Scroll down and tap Code Generator under Settings & Privacy) or approve it from another device which is out of question given that my desktop browser was the only place where I ran an instance of Facebook. While Twitter allowed me to use a backup email to momentarily disable 2FA, Facebook didn’t offer such a solution. It all started when I couldn’t restore the backup of my authenticator app. Given that you cannot create two Facebook accounts with the same email address and its ubiquitous use as an identity management solution. However, its implementation is not without pitfalls, even for a technology behemoth like Facebook. Learn what you can do if you turned on two-factor authentication but can't log in.A cautionary tale for those who embrace 2FA with aplomb as a security feature, it will significantly cut the number of compromised accounts by making it far more difficult to use compromised login details. Troubleshoot login with two-factor authentication on Facebook | Facebook Help.
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If you didn’t save the recovery codes from Facebook either and don’t have your phone number added for SMS then you do need to work through account recovery with Facebook. If you added your phone number to Facebook for SMS authentication you could have a login code texted to you.
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Did you save those? If so, you can use a Facebook recovery code to log in and then go reset your Facebook two-factor authenticator app to delete the old phone. When you set up two-factor authentication in Facebook you were offered a set of recovery codes. What do I do if I’m locked out of Instagram, Facebook, or another third-party Duo Mobile account? We also can’t recover or reset an Android backup password because we never received the password you set in the first place. Using Google Authenticator significantly strengthens the security of your online accounts. It has become a widely adopted 2FA solution due to its simplicity, effectiveness, and trustworthiness. If you don’t have a Duo Mobile backup in iCloud or Google Drive that included third-party accounts available I’m afraid we can’t help you restore the accounts. Google Authenticator is compatible with various online services, including popular platforms like Google, Facebook, Twitter, Dropbox, and many more. Similarly, if you’re an Android user and replaced your phone with another Android phone, and you previously enabled Duo Mobile account backup to Google Drive with a recovery password you can restore those accounts on the new phone from the Google Drive backup, provided you have your recovery password. If you had an iPhone and replaced it with another iPhone and you had enabled third-party account backup in Duo Mobile on your old phone before it was stolen then you could restore your accounts in Duo Mobile from iCloud.